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BUY 1 GET 1 FREE SALE ENDS TODAY
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LIMITED TIME SALE!
BUY 1 GET 1 FREE SALE ENDS TODAY
VIRAL ON TIKTOK
LIMITED TIME SALE!
BUY 1 GET 1 FREE SALE ENDS TODAY
VIRAL ON TIKTOK
LIMITED TIME SALE!
BUY 1 GET 1 FREE SALE ENDS TODAY
VIRAL ON TIKTOK
LIMITED TIME SALE!
BUY 1 GET 1 FREE SALE ENDS TODAY
VIRAL ON TIKTOK
LIMITED TIME SALE!
BUY 1 GET 1 FREE SALE ENDS TODAY
VIRAL ON TIKTOK
LIMITED TIME SALE!
BUY 1 GET 1 FREE SALE ENDS TODAY
VIRAL ON TIKTOK
LIMITED TIME SALE!
BUY 1 GET 1 FREE SALE ENDS TODAY
VIRAL ON TIKTOK
LIMITED TIME SALE!
BUY 1 GET 1 FREE SALE ENDS TODAY
VIRAL ON TIKTOK
LIMITED TIME SALE!
BUY 1 GET 1 FREE SALE ENDS TODAY
VIRAL ON TIKTOK
LIMITED TIME SALE!
BUY 1 GET 1 FREE SALE ENDS TODAY
VIRAL ON TIKTOK
LIMITED TIME SALE!
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FAQ
How do I pay for my order?
We accept payments from all major credit card companies (Visa, MasterCard, JCB, American Express, etc.) including PayPal, Regular bank transfer.
Bank transfer has a specified payment deadline, so please check the email containing the payment method after placing your order.
When will my purchased item be shipped?
Items that are in stock and ready to ship will be shipped within 1-3 business days. Personalized products generally take about 3 to 5 days to manufacture, and we will process the shipment after manufacturing. Also, please note that during high seasons such as Christmas, it may take an additional 2-3 days for shipping.
Is it possible to temporally stop at the nearest delivery office?
Although it is possible in principle, the USPS tracking number will be included in the shipping email, so we would appreciate it if you could check with the USPS delivery office. If you would like us to close your office, please contact us by email at lucielstore.official@gmail.com.
Please tell me about returns and refunds.
We have a 30 day return policy. You can request a return within 30 days of receiving the item. Additionally, for customized products with projected photos or names engraved, requests can be made within 30 days of delivery only if the product is damaged or defective. If you need to return an item, please email us at lucielstore.official@gmail.com
Please check this page for more information on our return and exchange policy.